Colocation means housing your organization's servers and networking equipment in a professionally managed data center facility. You own the hardware. Infinity Data Center provides everything else: the building, power, cooling, network connectivity, physical security, and on-site engineering staff. For businesses that need enterprise-grade infrastructure for their own equipment — without the cost and complexity of operating their own data center — colocation is the right model.

Infinity Data Center has been providing colocation services in Knoxville since becoming part of Webservio in 2013, serving regional businesses, healthcare organizations, financial services firms, and enterprise clients requiring dedicated, professionally managed infrastructure.

What Colocation Means

In a colocation arrangement, your organization delivers your servers, storage systems, and networking equipment to Infinity Data Center's Knoxville facility. Our team installs the equipment in your allocated rack space. From that point, your hardware runs in our facility, connected to our power and network infrastructure, monitored around the clock by our engineering team.

You retain full ownership and administrative control of your hardware and software. Remote access to your equipment is available through the network connections we provide. For physical tasks — hardware upgrades, disk replacements, cable changes, power cycling — you can visit the facility in person or request remote hands from our on-site staff.

The Infinity Data Center Facility

Infinity Data Center is located in Knoxville, Tennessee — a central location with strong regional fiber infrastructure and proximity to the East Tennessee business community. The facility is owned and operated by Webservio, meaning the engineering team that manages your colocation is the same team that answers your support calls. There is no third-party facility management layer between you and the people responsible for your equipment.

The facility has been in continuous operation for over a decade, with ongoing infrastructure upgrades managed by Webservio's engineering team.

Power Infrastructure

Infinity Data Center provides redundant power infrastructure including UPS (uninterruptible power supply) battery backup and generator systems. Power is fed to customer racks through redundant distribution paths. Cooling is maintained through precision data center air conditioning — not commercial HVAC. For high-density deployments with elevated power and thermal requirements, contact our team during the planning process to discuss appropriate circuit and cooling provisions.

Network: WOW & Comcast with BGP Failover

Infinity Data Center currently maintains two live fiber connections — WOW Business and Comcast — configured with BGP (Border Gateway Protocol) routing. BGP provides automatic failover: if one carrier's circuit becomes unavailable for any reason, traffic automatically shifts to the remaining carrier within seconds, with no manual intervention required. This dual-carrier BGP architecture means a single ISP outage does not take down your colocated equipment's connectivity.

Both fiber paths enter the facility through diverse physical routes, reducing the risk of a single physical event — a backhoe cut, conduit damage — affecting both carriers simultaneously. Additional carrier options are available for clients requiring further carrier diversity. Read more in our Multihome Internet Connections article.

Physical Security

Physical security at Infinity Data Center uses a multi-layer access control model. Entry requires credential authentication at multiple points. Access events are logged with user identity attribution — not shared keys. Video monitoring covers entry points, data halls, and common areas continuously with retained footage. Access for your staff is provisioned individually and can be revoked immediately if required.

Colocation Options & Pricing

Infinity Data Center offers several colocation configurations to fit different equipment profiles and bandwidth requirements:

  • Single Server Colocation — For clients with one or two servers who need a safe, reliable facility. Each server receives its own bandwidth allocation, IP addresses, network drop, and power outlet.
  • Rack Colocation — Full or partial rack space for larger deployments. Appropriate for organizations with multiple servers, networking equipment, and storage systems.
  • High Bandwidth (LCUB) — For deployments requiring substantial bandwidth capacity.
  • Crypto Mining Colocation — Specialized high-density power configurations for mining hardware.
  • Datacenter Space Exchange — Strategic infrastructure partnership for professional datacenter operators seeking geographic redundancy.

Contact our team for current colocation pricing — we will match the right configuration to your rack space, power, and bandwidth requirements.

Remote Hands & Managed Services

Remote hands service allows you to request physical tasks at your colocated equipment without traveling to the facility — power cycling a server, swapping a drive, connecting a cable, inserting media. Webservio's on-site engineering team performs these tasks on request. For clients who want full managed services on top of colocation — monitoring, patching, OS administration, and incident response — Infinity Data Center's managed colocation packages cover the full stack from the rack up.

Contact Infinity Data Center or call 866.790.4678 to discuss rack space, power requirements, connectivity options, and pricing for your colocation deployment.

IDC
Infinity Data Center Engineering Team
Webservio Inc.  ·  Knoxville, TN  ·  Est. 1998

Our engineering team has been designing and managing email infrastructure, colocation, VPS hosting, and AI automation for businesses since 1998. Every article is written by the engineers who build and support these systems daily. Have a question? Contact us directly or call 866.790.4678.